Guest Services and Amenities
At Mt. Washington Pediatric Hospital, we offer a wide range of services to make our patients and families more comfortable during their stay with us.
MWPH's service dog comes from a non-profit organization called Canine Companions for Independence®. As a service dog, he has undergone years of training by professional instructors as well as extensive screening of his health and temperament. His handler has been specifically matched with him based on MWPH's patient population and demographics. The dog and the handler have also gone through a two-week training and bonding period facilitated by the Canine Companion trainers.
The service dog has been trained to do such tasks as picking up dropped items, retrieving items, pushing drawers/buttons and pulling open doors. In his role at MWPH, the service dog is given commands by his handler to complete tasks which motivate patients to reach their own goals. Additionally, brushing, playing fetch, walking him and the unconditional love he provides helps to aid patients in their recovery.
Baltimore Campus Cafeteria Hours
Monday – Friday
- Breakfast: 7:30 am – 10:30 am
- Lunch: 11:30 am – 3 pm
Parent Trays are available seven days a week for lunch and dinner if ordered in advance (10 am for dinner and 1 pm for next day lunch). There is a nominal fee of $3.50 per tray for the parent.
Payment is made at the cafeteria register before 2 pm (Monday - Friday).
Capital Region Cafeteria Hours
Monday – Friday
- Breakfast: 7:30 am – 10:30 am
- Lunch: 11:30 am – 2:30 pm
Parent Lounges and Lactation Rooms
A parent lounge is available for each patient unit. Families may also visit with their children in the lounge away from the nursing unit with medical clearance.
At the Baltimore campus, breastfeeding mothers may use the lactation rooms on the 2nd-floor parent corridor. At the Capital Region campus, parent lounges may be used as lactation rooms.
Meditation Room and Spiritual Care
The Meditation Room is located off of the main hospital lobby for your use. Family clergy are always welcome, and clergy of several denominations are available upon request to meet with you here on site. Ask your social worker for details.
Library Resource Center
At the Baltimore campus, the library is available to parents for medical research, internet access, and has adult and children's books for borrowing. It offers computers, chairs for relaxation, and a quiet place to read. Located in room E2-232, the library is open from 7 am - 9 pm to all family members of patients of Mt. Washington Pediatric Hospital. Drinks are permitted, but no food is allowed.
Interpreter and Hearing-Impaired Services
If you are a parent who needs foreign language interpreter services or services for hearing impairment, please make arrangements by calling 410-578-5071 or Customer Service at 410-578-5123. TTY service for the hearing impaired is also available via the Maryland Relay Service. Dial 711 in Maryland or 1-800-735-2258.
MWPH is committed to providing you with quality care. Learn more about our Patients Rights.
Classes and Events
CPR classes are available to you while your child is at Mt. Washington Pediatric Hospital (MWPH). Check with your child's nurse for details.
At least once a month, this event is held for families of babies to enjoy special time together. This will be announced with flyers on the unit. View the family nights that our classes and support groups hold.
Car Seat Safety
If you have questions about a car seat, please discuss these with your child's nurse. A nurse will check the expiration date, condition, and appropriate weight of your car seat. We do have Child Passenger Safety Technicians available to assist with car seat installation, if needed. Car seat installations will be done by appointment only. To schedule an appointment, please call 410-578-8600, ext.7328. Learn more about the MWPH Car Seat Installation & Injury Prevention Program.
For more information on all our classes, events and support groups see the MWPH Calendar.
- Hydrotherapy pool for children with orthopedic and musculoskeletal conditions
- Rehabilitation area with a large therapy gym, smaller gym and private therapy rooms for programming
- Specialized play areas for infants, toddlers and older children, as well as an adolescent lounge on the nursing unit
- On-site laboratory, pharmacy, respiratory therapy, child life/therapeutic recreation and radiology
- Rosenberg Outpatient Center with pediatric medical specialties and behavioral health services
- Inpatient unit services include a small infant program and pediatric chronic illness program.
- Outpatient clinical treatment services include physical and occupational therapy, speech/ language pathology, psychology, neurology, developmental pediatrics, a developmental evaluation clinic, infant apnea/BPD follow-up and psychiatry.
We welcome cards, letters and packages while your child is in the hospital. Our mailing address is as follows, and please remember to put the unit and room number on all correspondence:
Mt. Washington Pediatric Hospital
1708 West Rogers Avenue
Baltimore, MD 21209-4596