Hospital Resources

Both Baltimore and Prince George's Campuses:

Accommodations: Overnight Stay
Simple and limited accommodations and bedding are available for parents to stay overnight. When arranging these accommodations, at the Baltimore campus, contact the unit secretary on the respective nursing floor; at the Prince George's campus, simply communicate with the nurse. 

Car Seat Assistance
If you have questions about a car seat, please discuss these with your child’s nurse. A nurse will check the expiration date, condition, and appropriate weight of your car seat. We do have Child Passenger Safety Technicians available to assist with car seat installation, if needed. Car seat installations will be done by appointment only. To schedule an appointment, please call 410-578-5307 and leave a message.

Complaint Procedure
The Patient and/or patient's family may communicate complaints by phone or in writing to the Patient Family Liaison. The Patient Family Liaison will investigate any referred or direct complaint. This may include an in-person meeting with the patient and/or patient's family. The decision/resolution will be communicated to the patient/family either in-person, by phone, or in writing.

Compliments, Comments and Concerns
If you have any questions, concerns, or comments about the care given to your child, please contact our Patient Family Liaison at 410-578-2651. In addition, if you have any suggestions about the hospital that you would like to provide in writing, please fill out a CCC (Compliments, Comments and Concerns) form, which can be found at the security desk and on the nursing units. These forms can be returned to a staff member or dropped into the appropriate box on the nursing units.

CPR Classes – Free!
CPR classes are available to you while your child is at Mt. Washington Pediatric Hospital (MWPH). Check with your child’s nurse for details.

Ethics Committee
Occasionally, families are asked to make difficult decisions regarding their child’s care. The Ethics Committee consists of members of the staff, Board of Trustees and community, who are available to assist families and staff in this process. Ask your social worker for details.

Family Night
At least once a month, this event is held for families of babies to enjoy special time together. This will be announced with flyers on unit.

View the family nights that our classes and support groups hold. 

Family Support Centers
The Maryland Family Network offers a number of Family Support Centers across Maryland. See the list here

Interpreter/Hearing Impaired Services
If you are a parent who needs foreign language interpreter services or services for a hearing impairment, please make arrangements by calling 410-578-5071 or Customer Service at 410- 578-5123. TTY service for the hearing impaired is also available via the Maryland Relay Service. Dial 711 in Maryland or 1-800-735-2258.

Lactation Rooms 
At the Baltimore campus, breastfeeding mothers may use the lactation rooms on the 2nd floor parent corridor. At the Prince George's campus, parent lounges may be used as lactation rooms.

All children’s clothing is laundered by parents. You are encouraged to bring your child’s own clothing and pajamas to wear during their stay here. If you are unable to do so, clothing will be provided. Please make sure all clothes are clearly labeled with the child’s first and last name.

Medical Records
If you need your child’s medical records for any reason—including for your own personal use—the Health Information Management/Medical Records department is available to help you. All you’ll need to do is fill out an authorization form to request the records. Fill out the form.

Meditation Room 
The Meditation Room is located off of the main hospital lobby for your use. Family clergy are always welcome, and clergy of several denominations are available upon request to meet with you here on site. Ask your social worker for details.

Parent Lounge 
A parent lounge is available for each patient unit. Families may also visit with their children in the lounge away from the nursing unit with medical clearance.

Patient Bill of Rights
This document describes the rights of you and your child while receiving care at MWPH. 

Public Transportation
Shuttle access is available to bus and Metro lines. View for further details.

Rapid Response Team
If you’re ever worried that your child’s condition has worsened and needs immediate attention, ask the nurse to call the Rapid Response Team. This team will check in with your child and talk to you.

Service Dog
MWPH’s service dog comes from a non-profit organization called Canine Companions for Independence®. As a service dog, he has undergone years of training by professional instructors as well as extensive screening of his health and temperament. His handler has been specifically matched with him based on MWPH’s patient population and demographics. The dog and the handler have also gone through a two-week training and bonding period facilitated by the Canine Companion trainers.

The service dog has been trained to do such tasks as picking up dropped items, retrieving items, pushing drawers/buttons and pulling open doors. In his role at MWPH, the service dog is given commands by his handler to complete tasks which motivate patients to reach their own goals. Additionally, brushing, playing fetch, walking him and the unconditional love he provides helps to aid patients in their recovery.

To learn more about MWPH's service dog -Yuba- watch this video now.

Baltimore Campus only:

Clinical Facilities

  • Hydrotherapy pool for children with orthopedic and musculoskeletal conditions
  • Rehabilitation area with a large therapy gym, smaller gym and private therapy rooms for programming
  • Specialized play areas for infants, toddlers and older children, as well as an adolescent lounge on the nursing unit
  • On-site laboratory, pharmacy, respiratory therapy, child life/therapeutic recreation and radiology
  • Rosenberg Outpatient Center with pediatric medical specialties and behavioral health services

Library Resource Center
The library is available to parents for medical research, internet access, and has adult and children’s books for borrowing. It offers computers, chairs for relaxation, and a quiet place to read. Located in room E2-232, the library is open from 7:00am - 9:00pm to all family members of patients of Mt. Washington Pediatric Hospital. Drinks are permitted, but no food is allowed.

We welcome cards, letters and packages while your child is in the hospital. Our mailing address is as follows, and please remember to put the unit and room number on all correspondence: 
Mt. Washington Pediatric Hospital
1708 West Rogers Avenue
Baltimore, MD 21209-4596

Outdoor Facilities
You and your child have easy access to an outdoor picnic/recreation area, which includes a basketball court and putting green. Please ask for permission to use these facilities.

An on-site pharmacy is here for inpatients at MWPH. When your child is ready to go home,our pharmacists can give you advice and council on working with your neighborhood pharmacy. Over-the-counter drugs are not available to guests or patients. Open M-F from 7:00am – 7:00pm and weekends from 8:00am – 4:30pm, and a pharmacist is on call afterhours. Closed on major holidays.

On-site school, staffed by certified general and special education teachers, provides educational programs through 12th grade for those children enrolled in a public school. Please bring your child’s latest assignments, schoolbooks and a copy of their Individual Education Program (IEP), if appropriate.

Prince George's Campus only:

Clinical Facilities

  • Inpatient unit services include a small infant program and pediatric chronic illness program.
  • Outpatient clinical treatment services include physical and occupational therapy, speech/ language pathology, psychology, neurology, developmental pediatrics, a developmental evaluation clinic, infant apnea/BPD follow-up and psychiatry.